Sales Career Opportunities at KnowBe4

At KnowBe4, we take pride in catalyzing professional growth and development within our sales organization. Whether you're just starting your sales journey or are an experienced revenue generator, we provide ample opportunity to learn, apply your skills, and advance your career. In this blog post, we'll glimpse some of the different sales positions at KnowBe4 across our SMB, mid-market, enterprise, and leadership teams. You'll understand the day-to-day responsibilities, talents, and mindsets needed to thrive in each role. We hope this provides valuable insight as you chart your path toward making an impact through professional sales while representing an industry-leading cybersecurity brand.

Sales Development Representative

At the frontlines of KnowBe4's sales efforts are our tenacious Sales Development Representatives (SDRs). In this vital role, you'll drive interest from potential prospects through outbound calling and emailing. It's your job to identify qualified leads, gauge their interest in KnowBe4's innovative security awareness training solutions, and pass them along to Account Executives to advance the sales process.

As an SDR, you'll be crucial in filling the sales pipeline by contacting cold prospects across various industries. You'll leverage your sales talents to capture attention, ask insightful questions to understand needs, and efficiently qualify leads based on their potential fit. Top-performing SDRs live for smashing activity targets through relentless prospecting each day. If you thrive in a fast-paced sales environment and want to kickstart your career at an industry-leading cybersecurity company, the KnowBe4 SDR position could be perfect.

Small Medium Business Account Executive

At KnowBe4, our SMB Account Executives drive new business acquisition and revenue growth in the pivotal small and medium business market segment. In this fast-paced, quota-carrying role, you'll spearhead sales efforts by identifying prospects, running product demos, articulating KnowBe4's value proposition, and closing deals.

Your primary directive is to achieve and exceed monthly sales targets by bringing new SMB customer logos and reactivating lapsed accounts. You'll build a healthy pipeline through outbound prospecting tactics like cold calling, networking, and lead qualification. With a consultative sales approach, you'll uncover needs, navigate decision-makers, present KnowBe4's innovative security awareness solutions, and strategically position pricing. Top performers will combine a relentless work ethic with the ability to shepherd opportunities through the entire sales cycle efficiently. If you're a hungry sales hunter looking to make your mark in the dynamic SMB space while representing an industry-leading cybersecurity brand, the KnowBe4 SMB Account Executive role could be the ideal way to advance your career.

Small Medium Business Account Manager

For sales professionals passionate about cultivating long-term customer relationships, the role of SMB Account Manager at KnowBe4 allows you to play a pivotal part in our client's success. As an SMB Account Manager, you'll be responsible for a book of existing small and mid-sized business accounts, working to maximize sales opportunities through product expansions and upgrades. SMB Account Managers will partner with Renewal Specialists and Customer Success Managers on renewals for current customers. 

Your primary objective is to achieve and exceed monthly sales quotas by promoting KnowBe4's complete security awareness training solutions to your assigned accounts. You'll leverage your consultative abilities to identify key decision-makers, run product demos, articulate the value proposition, and strategically negotiate pricing. Collaboration is critical, as you'll partner closely with Customer Success Managers to increase product adoption, find cross-sell opportunities, and ensure customer retention. If you thrive on developing strong relationships, driving revenue growth within an existing customer base, and representing an innovative cybersecurity leader, an SMB Account Manager position at KnowBe4 could be your next rewarding career move.

Mid Market Account Executive

For seasoned sales hunters, the role of Mid-Market Account Executive at KnowBe4 allows you to flex your new business acquisition skills. In this quota-carrying position, you'll identify, qualify, and close new mid-market customers for KnowBe4's industry-leading security awareness training solutions.

Your primary directive is to build a robust pipeline of mid-market opportunities through strategic prospecting methods like outbound calling, lead follow-up, and reigniting past opportunities. You'll leverage your consultative sales abilities to understand prospects' needs, navigate decision-makers, articulate KnowBe4's value proposition through product demos, and negotiate deals strategically to maximize revenue. Top performers will combine relentless prospecting activity with the talent to shepherd complex sales cycles to a closed-won outcome efficiently. If you thrive in a fast-paced, hustle-driven sales environment focused on acquiring new logos, the Mid-Market AE role could be the ideal next step to accelerate your sales career.

Mid Market Account Manager

For sales professionals who thrive on cultivating long-term customer relationships, the Mid-Market Account Manager position at KnowBe4 allows you to play a pivotal role in driving revenue expansion. In this vital role, you'll manage a book of existing mid-market accounts and work to maximize opportunities for product expansions, upgrades, and renewals.

Your core responsibility is to develop pipelines and achieve monthly sales quotas by cross-selling and up-selling KnowBe4's innovative security awareness solutions into your assigned accounts. You'll leverage your consultative sales abilities to identify decision-makers, understand needs, run product demos, and strategically position pricing. Collaboration is critical as you'll partner closely with Customer Success Managers to increase product adoption and value realization, ultimately positioning customers for renewal and growth. If you excel at managing existing customer relationships, discovering revenue opportunities, and representing an industry-leading cybersecurity brand, a Mid-Market Account Manager role at KnowBe4 is an exciting next career step.

Enterprise & Strategic Account Executive

For elite sales hunters, the role of Enterprise Account Executive at KnowBe4 allows you to apply your skills on the biggest stage - selling cybersecurity solutions to Fortune 500 and global enterprise organizations. In this prestigious, quota-carrying position, you'll take ownership of large strategic accounts and drive new business acquisitions.

You aim to identify, qualify, and close net-new enterprise logos while reactivating lapsed accounts. You'll employ consultative strategies like high-level prospecting, executive-level demos of KnowBe4's entire product suite, and tailored value propositions. Given the complexity of these opportunities, you'll leverage your ability to navigate internal buying processes, build consensus across decision-makers, and structure competitive pricing and contract terms. Top enterprise closers combine polished business acumen with an unrelenting commitment to pipeline management and opportunity advancement. If you're a proven big deal maker looking to represent an industry-leading brand, dominate whiteboards, and earn premium incentives based on your performance, then KnowBe4's Enterprise AE role could be the ideal way to elevate your sales career.

Enterprise & Strategic Account Manager

For seasoned sales professionals, the role of Enterprise Account Manager at KnowBe4 allows you to apply your talents to our most significant and strategic customer accounts. In this vital position, you'll oversee a portfolio of substantial enterprise clients and drive revenue expansion through product cross-sells, upgrades, and renewals.

Your primary objective is to develop pipelines within your assigned accounts that achieve and exceed monthly sales quotas. You'll leverage your consultative abilities to understand needs, identify decision-makers, run solution demos, and strategically position KnowBe4's entire product suite. Given the complexity of these large deployments, you'll partner closely with Customer Success Managers to increase product adoption value realization and nurture the path to renewal and growth. Top performers will combine expert client management skills with the desire to represent an innovative cybersecurity leader at the highest level. If you thrive on expanding revenue streams within central enterprise relationships through technical depth and exceptional customer experience, then KnowBe4's Enterprise Account Manager role could be the ideal next step.

Sales Leadership Positions

At KnowBe4, our sales leadership positions are integral to fostering a winning culture and achieving revenue goals. Whether managing account managers, account executives, or sales development teams, these roles require a blend of strategic vision, operational excellence, and inspirational people leadership.

From regional sales directors to VP-level roles, KnowBe4's sales leaders are responsible for coaching high-performing revenue generators. They provide mentorship, guidance, and accountability to maximize sales productivity and attainment. Top performers will draw from deep sales experience to impart best practices around pipeline management, opportunity advancement, negotiation tactics, and much more. Hand-in-hand with their teams, they'll hit ambitious targets through meticulous forecasting, deal stratification, and process optimization. Perhaps most importantly, these leaders are culture champions who embody KnowBe4's core values daily. They motivate through high-energy enablement, create paths for career growth, and foster an environment for sales professionals to thrive. If you're a proven sales management star who can drive teams to peak performance, exploring KnowBe4's sales leadership opportunities may be an exciting next step.

No matter where you are in your sales career journey, KnowBe4 offers exciting opportunities for growth and development. From entry-level roles like Sales Development Representative to elite positions like Enterprise Account Executive and sales leadership, we cultivate an environment for sales professionals to apply their talents, receive coaching, and achieve ambitious goals. With our innovative solutions, leading brand reputation, and commitment to enablement, KnowBe4 empowers salespeople to elevate their skills and advance their careers. As our CEO, Stu, says, "Do it right the first time, do it fast, and have fun while we do it," - embodying our core values of excellence, urgency, and a positive work culture. If you're a driven sales hunter or farmer looking for your next ample opportunity, we encourage you to explore the possibilities at KnowBe4. Help lead the way in making the world safer by joining our mission to enhance human cybersecurity awareness on a global scale.